information we collect
Personal information you provide — name, email, mailing address, phone, payment information (processed by third parties), and any account or form data.
Non-personal information collected automatically — IP address, browser, device and operating system, pages visited, and referral source, including via cookies and similar tracking technologies.
If you sign up to our newsletter, we keep your signup code in a cookie for 24 hours so it can be added to your checkout automatically, and a cookie noting that you have signed up.
how we use your information
To process orders, provide support, improve and personalise your experience, send marketing you can opt out of at any time (including reminders about an unfinished basket), analyse usage, and comply with legal obligations.
data security
We take reasonable measures to protect your information. No method of transmission or storage is 100% secure.
your rights
You may access, update, or delete your data, opt out of marketing, restrict processing, or withdraw consent at any time. To exercise these rights, contact us at info@eldendesigns.com.
children’s privacy
Our store is not directed to children. In line with GDPR and UK GDPR, we do not knowingly collect data from children under 16 (or the applicable age of digital consent in your country). If such data has been collected, we will delete it.
changes & contact
We may update this policy and will post changes with a new “Last updated” date. Questions? Contact us at info@eldendesigns.com.
still have questions?
Contact us